Support - E-mail - General
Settings / Software
Web Based E-mail
To provide you with e-mail
services, we use IMail.
What is IMail?
IMail is a mail server
product by IPSwitch, Inc. Megaideas.com uses this product for our mail
servers, and you use it to manage your mail from your Web browser.
What are e-mail accounts?
E-mail Accounts or
Aliases are the names people can send e-mail to. (i.e. sales@your domain,
support@your domain, etc.)
By default there are
two important accounts on your domain in IMail.
- Nobody (alias)
- Forwards to root any e-mail for your domain that does not have an
account already setup. An example might be email@example.com, if there
was no xyz then the mail would go to nobody, which forwards to root.
- Root (user)
- should forward to the administrator account. Do not delete this account,
you should have this account forward mail to your administrator account
you use. By default it is setup this way.
What is the difference
between POP3 and Forwarding?
- POP3 is where
you store your e-mail on our mail server. You then configure your mail
client (for example - Internet Explorer, Netscape, Eudora) to read your
mail directly from our mail server. When configuring for POP3, use your
mail i.p. for your mail server address, and the username and password
we issued to you, created via I-MAIL. Note: You cannot use POP3 if you
have forwarding turned on.
is when our mail server forwards e-mail to your local ISP or e-mail
address instead of storing it. When we setup your account, all of your
e-mail is forwarded to the e-mail address you supplied to us.
What is an AutoResponder
and how do I set it up?
An auto responder
is a message automatically sent to anyone who e-mails a particular address.
For example, you might set up an autoresponder for your account that
says "I'm on vacation, and will check my e-mail in two days". Whenever
someone e-mails you they will automatically receive an e-mail telling
them you are on vacation. This is also a great feature for sending sales
literature or technical support. When you logon as the various users
you setup, or the one we created for you, you will notice a vacation
message. This is where you setup your autoresponder.